Who We Are

Undercover Essentials (“we,” “our,” “us”) operates the website www.undercoveressentials.com.au to provide information about our products and services. We are committed to protecting your privacy and handling personal information in accordance with the Australian PrivacyPrinciples (APPs) under the Privacy Act 1988 (Cth).

What We Collect

When you visit our website or interact with us online, we may collect:

·     Personal details: name, email, shipping address, phone number
·     Payment information for purchases
·     Usage data: browsing activity on our website, cookies and analytics

How We Use Your Information

We use your information to:

·      Respond to inquiries and provide requested information
·      Improve website functionality and user experience
·      Monitor site performance and security
·      Comply with legal obligations

We do not sell or share your personal information for marketing purposes.

Cookies & Analytics

Our website may use cookies and third-party analytics tools (e.g. Google Analytics) to understand usage patterns. You can manage cookies through your browser settings. Disabling cookies may affect site functionality.

Data Storage & Security

We take reasonable steps to protect personal information from misuse, loss and unauthorized access. This includes secure hosting and encryption where applicable.

Disclosure to Third Parties

We may share information with trusted service providers (e.g. website hosting, analytics) who assist us in operating our site. These providers are required to protect your information in accordance with privacy standards.

Your Rights

You have the right to:

·      Access and correct your personal information
·      Request deletion of your personal information
·      Complain about how we handle your data

To exercise these rights, contact us at info@undercoveressentials.com.au.

Changes to This Policy

We may update this policy. Any changes will be posted on the website.

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